Communicate with your consumers to help you create better post-sale service
Devices on the Arnoo IoT Platform support Over-The-Air (OTA) updates to allow remote firmware updates.
Through purchasing upgrade times, making upgrade plan, upgrade plan and upgrade range at the same time
Support to query usage rate of devices, quantities of devices and update plan status for version no.
Query disaster report records of OTA, and historical report which including success log and failure log.
Authentication based on certificates when the device connect to cloud to ensure security and legitimacy of equipment.
By applying UUID, we can connect our smart products to cloud servers in different regions.
After burning the certificate of the device, both activation status of devices and activation time can be inquired.
Customers can easily provide their feedback in the app to improve your products / services.
Collect users’ feedback on different perspectives, such as product malfunction, function suggestion, user experience, etc.
Operators can view and handle feedback and respond to users via email.
Check the network state and activation time of the device, and locate the daily operation log of app users.